Terms of Service

Version 1 after: 18/12/22. If you disagree with any of the items below, please refrain from any of our sites or services.

‍THIS TERMS OF SERVICE EXPLAINS HOW YOU AND OUR WEBSITE Moonsand.co INTERACT WHEN USING THE SOFTWARE AND TECHNICAL SOLUTIONS OF THE OWNER — GO TRAVEL UN LIMITED.

‍These Terms of Service govern your use of our websites, apps and associated products and services (“Services”) whether you are a visitor or Our Partner (affiliate).
Every time you submit a search request, we contact a number of our partners – including, but not limited to, service providers, airlines, hotels, travel agencies [collectively referred to as Our Partners] – to provide us with a list of available options; then we sort out the results and present them to you. You can search, filter and browse the results until you find a suitable option and click on the corresponding record. At that time you are redirected to Our Partner and all your further interactions take place with them, not us ("Moonsand Co") nor Go Travel. We constantly update the website, the way the information is presented and add/remove partners appearing in the search results. We do it at our own discretion. We offer the service on a personal non-commercial basis. Commercial use of the service is allowed when you sign up for our Affiliate Program. We have tried to make things as clear as possible. But if you have any questions about these Terms of Use or our Services, please look at our help page or contact us at contact.moonsand@gmail.com.

We (Go Travel Un Limited, a Hong Kong Corporation, and its subsidiaries, collectively referred to as Go Travel) own and operate the whitelabel facility of this website, https://www.travelpayouts.com, the mobile iOS & Android Travelpayouts software application and a number of web sites allowing you to search for airline tickets, hotel rooms and car rentals. We provide our websites and apps to all who wish to develop the travel industry on a “white-label” basis for the exclusive use by certain of their customers who register a Travelpayouts account with the “white-labelled” website (the “Website”) and/or “white-labelled” app (“App”).

What we don’t do for you. We don’t sell tickets / bookings / etc. Our web site only allows you to search for travel products, but you pay directly to Our Partners on their web sites. Hence, if you have questions, suggestions or service inquiries, please forward them directly to Our Partner. All mentions of Our Partners, including their trademarks and logos, are made for information purposes only. We don’t recommend any tickets / bookings over other tickets / bookings. We provide the comparison tool and the information we collect from Our Partners. All decisions are yours. We don’t recommend one partner over another partner. Same reason as above.

What we don’t want you to do if you’re under 18 – using the website without your parent’s or guardian’s supervision.

Running automated search queries on our web site. This may affect the operation of our web site and make other users unhappy. This also includes spam and requests aimed at or likely to impair the performance and operation of the web site.

‍Using our trademarks, design elements, logos, content, articles, and other Intellectual Property. Our Intellectual Property is ours and we don’t grant you a license to use it for any purpose. An exception is made for journalists and bloggers – they are allowed to use the trade names and logos to identify Go Travel and/or Moonsand in their articles.

Disclaimers.
The travel search service is provided to you “as is” without any warranties, including fitness for purpose. It provides generic information that doesn’t take your specific requirements into consideration. All the ticket/booking information we display comes from our partners and we don’t validate it for accuracy, availability, applicability, compatibility with your needs or citizenship / visa status, etc. We are not responsible for the validity of information outside of our control related to exchange rates, weather, time zones and time difference, travel time, etc.
The information published in city guides may not be accurate and you use it at your own risk. We disclaim any responsibility for any actions performed by you based on the information presented or implied on our website. Because we don’t sell anything (see above), we can’t guarantee the availability of tickets or bookings, or that the price given to use by Our Partners will be the same price you will pay. We don’t guarantee that the price that will be displayed to you will contain ALL the charges and fees, including, but not limited to: airport charge, fuel surcharge, departure tax, checked baggage fee, credit card processing fee, etc.
We don’t guarantee your satisfaction with your flight or booking because the provisioning of service is beyond our control.Theoretically, our website may go down or become unresponsive for a short period of time. In the unlikely event of this happening, we are not responsible for any inconvenience you incur. We may amend these Terms of Service from time to time to update them or make other changes we consider necessary and, therefore, you should check them for updates every time you use the Services. Your continued use of the Services signifies your acceptance of any revised Terms of Use or updated Services. We also reserve the right to change, withdraw, suspend or discontinue the Services or the content provided or made available to you through the Services (or a part of them) at any time, temporarily or permanently, with or without notice. You agree that we are not liable to you or to any third party for any change, withdrawal, suspension or discontinuance to the Services and/or these Terms of Use.
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Limitation of Liability.
Because we don’t charge you for anything, to the maximum extent permitted by the law of your country, we disclaim any liability for any damages arising from your use of Moonsand/Go Travel’s web sites or from any aspect of your dealing with Our Partners.

Indemnification.
You agree to indemnify Moonsand/Go Travel and its stakeholders against any claims, damages, losses, etc. brought by 3rd parties as a result of your misuse of the websites, Go Travel’s or Our Partners’ Intellectual Property.

Miscellaneous.
Your use of our web sites is governed by the laws of Hong Kong & the United Kingdom. If any part of these Terms of Use is found to be illegal, invalid or unenforceable by any court or administrative body of competent jurisdiction, that provision will be severed with the remainder of these Terms of Use remaining in full force and effect. These Terms of Use (and other documents referred to in them) represent the entire understanding between you and us concerning the viewing, accessing and use of the Services and Content and all prior promises, representations, understandings, arrangements, agreements are revoked. If we fail to enforce any provision of these Terms of Use or fail to respond to a breach by you, it will not be considered a waiver. Any waiver of these Terms of Use must be made in writing and signed by us. You and we agree that no agency, partnership, joint venture, or employment is created as a result of these Terms of Use (except to the extent otherwise agreed between us in writing) and you do not have any authority of any kind to bind us in any respect. You may not assign or transfer these Terms of Use or any rights or obligations herein without our prior written consent. We have the right to assign these Terms of Use, and any of our rights or obligations herein without notice to you. These Terms of Use are binding upon each party and its respective successors, heirs, trustees, administrators, executors and permitted assigns.